Arbor Mac started in Ann Arbor, Michigan as Ann Arbor iPhone & MacBook – known for 15-minute iPhone screen repairs while you wait. The brand built its reputation on lifetime warranties and free tempered glass.
In July 2026, the company announced a major expansion: a new Chicago Loop location to fill a gap left after COVID.
As owner Jack Lorraine said in the press release:
“Technology doesn’t stop working at 5 p.m., and neither do the people who depend on it. Whether someone is traveling for business, studying late, working overnight, or dealing with an emergency, they deserve access to professional repair services when they actually need them.”
The Chicago location was chosen specifically to support Chicago’s third-shift economy, tourists, students, and Loop professionals who need repairs outside traditional 9-5 hours.
3. Hours & How to Get In – Built for the Loop
This is where Arbor Mac is different from Apple Store or Best Buy:
Walk-ins: Mon-Sun 12pm – 10pm
Appointments: Mon-Sun 12pm – 12am
Emergency & Concierge: 24/7 – In-office and on-site within and near the Loop. You do not have to leave your hotel or workplace
Building Entry: Enter 8 S Michigan Ave (Willoughby Tower), tell lobby security you’re visiting Suite 312 (Arbor Mac), and take elevators to 3rd Floor.
Driving? Curbside Handoff: The site actively encourages you to text from Michigan Ave and they’ll meet you curbside so you don’t have to pay for garage parking. That’s a Loop-specific survival tactic If you are you looking for more on apple laptop repair near me check out our web-page. .
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