Call Utilities, Inc. for Water/Wastewater Questions

Courtesy of Utilities, Inc.
If you aren’t sure why your water bill is so high or have other water or wastewater questions, call Utilities, Inc.! Utilities, Inc. is Skidaway Island’s water and wastewater provider and can answer frequently asked questions that range from locating your water meter to service interruptions to billing questions, and more. Their customer service number is 888-527-9707, and below is a list of cues associated with this phone number: For water and sewer emergencies press *
  1. To make a payment with a live agent or get balance
  2. To start/stop services
  3. For service interruptions and reconnections
  4. For billing assistance
  5. For phone notification inquiries
  6. To update your account information
  7. To hear choices again
Landings residents have better control over their Utilities, Inc. accounts thanks to a web portal and mobile app called MyUtilityConnect. This portal allows Utilities, Inc. customers the flexibility of managing their accounts from virtually anywhere. Some benefits of MyUtilityConnect include:
  • Ability to receive notifications about water outages and payment reminders
  • Ability to monitor consumption patterns to make better habits that result in more savings
  • Manage electronic billing preferences for easier and faster payments
  • Easier and faster interaction with UIG’s Customer Service Team
Lee Maine, Water Conservation Coordinator for Utilities, Inc., said MyUtilityConnect is an excellent service that will streamline account management for customers. However, he encourages customers to continue monitoring water usage through UIG’s EyeonWater app along with taking advantage of the perks of MyUtilityConnect. “The EyeonWater app allows customers to take control of their water consumption, so there are no surprises when the bill comes,” he said. “You can see what your water consumption is to the hour with EyeonWater, and it allows you to set leak alerts. MyUtilityConnect gives you the flexibility and ease of controlling nearly every aspect of your bill from the comfort of your home or while on-the-go. Both apps are beneficial, and I hope our customers will take advantage of each of them.” Both apps can be downloaded from the store of your Apple or Android smartphone. Search “MyUtilityConnect” to download the account management app, or search “EyeonWater” for the water usage app. You will need your utility account number, service zip code, and email to register for My Utility Connect, and you must create a login and enter your account number (located on your water bill) to sign up for EyeonWater. To learn more about more about MyUtilityConnect, view the video below:

This article was originally published by The Landings Association on their website.

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