SeeClickFix: A Social Distancing Platform for the Community

With the continued spread of the coronavirus (COVID-19) and closures surrounding the pandemic, The Public Works Department is limiting in-person meetings with residents in accordance with the social distancing recommendations from the Centers for Disease Control and Prevention (CDC) and the federal government. Additionally, this limitation of social interaction is to protect the health and safety of our residents and staff.

While we are limiting our social interaction, residents still can report issues or concerns they observe throughout the community. If you happen to drive over a pothole, have a problem with your mailbox, would like to remove a tree located on your property, or notice a safety concern on a community path, you can report these issues and many more (e.g., street light outages, dead animal on roadway, storm drain concerns) utilizing SeeClickFix, a free downloadable mobile app and web tool that has been customized for The Landings. The platform provides the Public Works Department’s staff with a centralized work request management system to administer issues from creation to resolution, all while engaging residents throughout the process.

Once an issue has been submitted, The Landings Association will receive a notification via email. After receipt of the notification, the service request will be acknowledged, assigned to the proper staff member, and will be updated until its completion. Residents, in turn, will receive notifications along the way when the issue has been acknowledged, commented on, and closed.

If you have yet to create an account, there is no better time to do so than today! The mobile app is available for download on Android and iPhone by searching for The Landings Association in the respective app store. In addition to the mobile app, residents can send reports via the Association’s Website (www.landings.org/service-requests).

Stay safe, wash your hands, and remember that better times are ahead!