Comcast/Xfinity Adds Email Option for Inquiries and Issues
To increase customer service levels and expedite service needs, Comcast/Xfinity has added an email option for inquiries and issues in addition to its dedicated customer care line (912-629-6838) exclusively for Landings residents.
As a courtesy, the form is housed on The Landings Association’s website (www.landings.org/comcastxfinity-inquiry-or-issue). However, The Landings Association does not respond to these emailed requests.
Landings Community Account Representative Todd Antonopoulos said Comcast/Xfinity is pleased to offer the new email option and hopes residents will take advantage of this convenient method of connecting with Comcast/Xfinity.
“We ask that you allow us one business day to respond to your emails,” he said. “Additionally, please continue to direct billing related issues to 1-800-XFINITY. Our team looks forward to providing excellent customer service to your emailed issues and expediting your service needs to the best of our ability.”
This article was originally published by The Landings Association on their website. Visit landings.org to read the original article. https://landings.org/news/2019/05/01/comcastxfinity-adds-email-option-inquiries-and-issues